Returns & Exchanges

At G.H.BASS 1876, we stand by the quality of our craftsmanship and offer a 30-day return window for unworn, original condition items. We aim to ensure your complete satisfaction with every pair of shoes and apparel item purchased directly from our online store.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the unworn items in their original packaging, ensuring all tags are attached and the shoebox is protected inside a shipping carton.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.